This screen displays messages sent to you by Housing Online.
These include reminders about activities associated with your public housing tenancy (e.g. annual rent reviews or property inspections) or the annual review of your application for social housing.
It does not display other correspondence including letters, account statements, SMS messages and emails.
Choose the number of messages displayed on this screen by clicking the drop down arrow next to Number of rows above the inbox and selecting your preferred option.
The Date created field shows the date the message was generated by Housing Online. The Date read field shows the date you read the message in Housing Online. Messages are listed in order, from most to least recent.
If you want to read a message, click on the message details.
Tip: You can’t reply to messages within the Housing Online portal. If you have a query about a message sent by Housing Online, please contact your closest Housing office.
No. Your most recent messages will be displayed at the top of the screen.