My housing application on Housing Online

View the key details of your social housing application. This information is available once your application has been approved and you have been placed on the waitlist.

 Screenshot of the My housing application section on Housing Online.

 Click in My housing application to view a summary of your application.

 Screenshot of an application on Housing Online.

 The details displayed include:

  • your application reference number
  • the date your application was registered on the wait list
  • household members on the application
  • requested zone (metropolitan) or region (country area) to live in
  • accommodation type (based on the householders listed in your application).

If your circumstances have changed, you need to contact your closest Housing office to update your details.

Frequently asked questions

My housing application details on Housing Online are incorrect. How can I update them?

This screen displays the information that is currently recorded on our system for your application. If your circumstances have changed, you need to contact your closest Housing office to update the information on our records.

If the information is different to the information you provided when you submitted your application for social housing, please contact your closest Housing office as soon as convenient.

My application registration date is incorrect. What do I do?

If the date that your application was approved and/or registered on the wait list is incorrect, please contact your closest Housing office.

What does ‘accommodation type’ mean?

This is the minimum number of rooms approved against your application for public housing assistance. It is based on the number of household members registered in your application.

Why isn’t the number of bedrooms displayed against the accommodation type on my application information?

This usually means there are pending items to address on your application. Please contact your closest Housing office for more advice.

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