Housing

The Department of Communities (Communities) operates across the land, housing, property finance and human services sectors to facilitate affordable housing opportunities for people who would otherwise be unable to access housing through the private market.

Communities works in partnership with the private, government and not-for-profit sectors to deliver affordable housing in Perth, and in regional and remote locations, providing support for people who would otherwise struggle to rent or buy. 

In addition to delivering houses, Communities assists with housing finance through its Keystart Home Loans business, and provides rental assistance options for people in need.

Our focus is on innovation and working with and through the market to ensure that low to moderate income households have access to safe, appropriate, secure and affordable housing in successful inclusive communities. We facilitate social and economic outcomes for individuals, communities and the State to contribute to a better, stronger Western Australia.

The Housing team is responsible for:

• managing over 36,000 public housing dwellings that provide a home for more than 64,000 Western Australians on low incomes, making Housing the biggest landlord in Western Australia
• managing around 5,300 properties for Government Regional Officers’ Housing (GROH)
• providing housing for 114 Aboriginal communities in remote locations involving 2,662 properties

The Housing portfolio includes:

• Housing Authority
• Country Housing Authority
• Keystart Housing Scheme Trust

Online bill payment

Clients and tenants can access the online bill payment page via this link.

Maintenance Requests

Maintenance requests must be submitted via this online maintenance form or alternatively, Housing Direct may be contacted via phone on 1300 137 677.