On 1 December 2020, the WA Quality System transitioned to the NDIS Quality and Safeguards Commission.

The NDIS Commission is an independent agency established to improve the quality and safety of NDIS supports and services. It regulates NDIS providers, provides national consistency, promotes safety and quality services, resolves problems and identifies areas for improvement. 

Western Australia transitioned to the NDIS Commission following a five-month deferral due to the COVID-19 epidemic. Earlier this year, WA disability service providers requested that the transition be deferred to allow them to focus on critical support issues for people with disability during the initial phase of COVID-19 and subsequent recovery period. 

Current quality and safeguarding arrangements for the Continuity of Support Programme for people aged 65 and over will remain with the Department of Communities. 

The NDIS Commission has hosted several information webinars for NDIS providers in WA to enhance their knowledge and understanding of processes, obligations and responsibilities. 

View a summary of the NDIS Commission changes that now apply to WA providers.