A mobile app is now available to improve access to information, support and services for young people in care.
Commissioned by the Advocate for Children in Care, the myView app works on smartphones or tablets and provides new pathways for young people to keep safe, ask for changes, make complaints or provide feedback about their care.
It gives young people information about their rights, emergency help numbers and direct contact with case workers, advocacy and complaints services.
myView has an extra benefit: the My Story section offers a space where young people in care can save and store words and pictures about past and present significant people, places, mementos and achievements. Case workers can also contribute by adding items to the account. This means young people can build and own a digital memory box which stays with them wherever they go.
The myView app was developed in response to feedback that showed young people in care wanted to communicate using technology. Young people with a care experience contributed to its design.
The app fits with the recommendations handed down in 2017 by The Royal Commission into Institutional Responses to Child Sexual Abuse, and with the Safer WA for Children and Young People online resource, which was recently launched by the Minister for Child Protection Simone McGurk.
Users can download the myView app to their mobile or android device and log in using their unique Viewpoint username and password provided by their case manager. As long as they have security on the device, they will only need to log in once and the app will remain active but safe.
To download the app, search for ‘Viewpoint myView’ on the App Store or Google Play. For more information contact Judith Garsed, Advocate for Children in Care on 0429 086 508 or Judith.Garsed@communities.wa.gov.au.