Safety and security rebate

From 1 January 2014, WA Seniors Card holders can apply for a new rebate to improve their safety and security. This includes:

  • Up to $200 for a personal safety device.
  • Up to $200 to upgrade or replace security if you have received the previous security rebate and then experienced a break-in from 1 January 2014.

 

For more information call the:

 

Eligible products

Category – Personal Safety Device – Up to $200
Non-telephone Based Systems including:

 

  • Portable noise makers
  • One way alert devices
  • Intercom monitors

 

Telephone-based Emergency Systems including:

  • Monitored systems
  • Non-monitored systems
  • Fall detectors

*Please note:  Rebate in this category is applicable to the purchase of item only, no rebate for installation.   Also, mobile phones are not claimable as a Personal Safety Device.

If you are unsure about what device best suits your needs, call the Independent Living Centre advisory service on 1300 885 886 and they will help you to select a suitable personal safety device.

Category – Home Security Items – Up to $200
If you received the previous security rebate and then experienced a break-in from 1 January 2014, you are eligible to claim up to $200 on:-

  • Home intruder alarm
  • Security screen door
  • Security window screen
  • Security sensor light
  • Door deadlocks, window locks and patio bolts


Installation must be carried out by the owner or employee of a registered business (with an Australian Business Number) operating in the installation of home security products (for items purchased under the category of Home Security)

It is recommended installation and repair of security products, such as electronic alarms and door/window locks be carried out by a person/s holding a license under the Security and Related Activities (Control) Act 1996. Go to this WA police website  for information on types of security license holders in WA or call Licensing Services Security Section of the WA Police on 1300 171 011

For each category, claims are limited to $200, one per WA Seniors Card Holder, one per household.

How to claim a rebate

  • Buy and/or install the eligible products in your home.
  • Complete a Safety and Security Rebate claim form. Claim forms are also available at any Australia Post outlet.
  • Attach copies of all dated receipts showing proof of purchase and/or installation.  Since this is a one-off rebate per category, if you claim less than $200 in either the Personal Safety Device or Home Security categories you cannot make another claim. If you want to claim the full $200 for each category, you may wish to purchase items gradually and save all receipts until you can claim the maximum rebate.
  • Make sure the Seniors Card Centre has your current and correct bank account details to make payment to you.
  • Mail your claim form to WA Seniors Card Centre, Locked Bag 3, Perth Business Centre, WA, 6849, or you can drop it in to the WA Seniors Card Centre, Level 2, 140 William Street Perth 6000 (Above Perth Underground Railway Station, entry from Murray Street Mall). 

 

Frequently asked questions

1. What is a personal safety device?
Personal safety devices encompass a range of equipment and accessories that can enable a person to summon help in an emergency. This type of equipment can include monitored and non-monitored emergency call systems that can work with a landline or GSM connection as well as intercoms, alerting devices, movement detection devices, duress alarms and emergency identification devices.
 
The fact sheet provides more information about the different types of personal safety devices available
 
If you are unsure about what device best suits your needs, call the Independent Living Centre advisory service on 1300 885 556 and they will help you to select a suitable personal safety device.
 
2. I purchased a personal safety device before 1 January 2014, can I submit a claim?
A rebate is only available for personal security devices purchased after 1 January 2014.
 
3. My home was burgled prior to 1 January 2014, can I claim a rebate for items under the home security category?
You can only apply for a rebate in the home security items category, if you received the previous security rebate and then experience a break-in from 1 January 2014.
 
4. I am not sure if I received the previous home security rebate, how do I find out?
Call the Seniors Card Hotline Monday to Friday from 8.30am to 4.30pm on 6551 8800 (metro) or 1800 671 233 (country callers only) and quote your Seniors Card number.
 
5. What happens if I was burgled after 1 January 2014, however I didn’t receive the previous security rebate?
You cannot claim a rebate in the current scheme.
 
6. If I am eligible to claim for items under the Home Security Items category, what can I receive a rebate on?
You can claim up to $200 on home security products.  This includes buying and installing a home intruder alarm system (maximum rebate of $200), security screen door (maximum rebate of $200), security window screen (maximum rebate of $100 per screen), security sensor light (maximum rebate of $100 per light) and door deadlocks, window locks and patio bolts (maximum rebate of $100 per lock).
 
7. Is there a minimum purchase value?
Yes, across the two categories (Personal Safety Device & Home Security Items) the minimum purchase value is $50.
 
8. How do I obtain the full set of terms and conditions on the Safety and Security Rebate?
 
9. Where can I get a claim form?
  • Download a Seniors Safety and Security Rebate claim form
  • Pick up a claim form from any Australia Post outlet,
  • Call the Seniors Card Hotline Monday to Friday from 8.30am to 4.30pm on 6551 8800 (metro) or 1800 671 233 (country callers only) or
  • Call in to the WA Seniors Card Centre, Level 2, 140 William Street Perth 6000 (Above Perth Underground Railway Station, entry from Murray Street Mall)

 

Payment

10. How much of the purchase price will the rebate cover?
It depends on how much you pay for your device. Prices can vary from around $26 for a cheap deadlock to over $1000.00 for a top of the range alarm system. The minimum purchase price you can pay to claim the rebate is $50. If you don’t have enough receipts to claim the full rebate you can save your receipts until you have bought enough items to claim the maximum of $200 rebate per category.
 
11. How will I receive my rebate?
Payments will be made into your nominated bank account by electronic funds transfer.
 
12. How long does it take to before I receive my rebate?
Payments are made on a monthly basis, however depending on when your application is received during the month and demand on the scheme, it may take up to six weeks before you receive your rebate.

 

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Last Updated: 14-01-2014