Department for Communities
Gordon Stephenson House
140 William Street
PERTH WA 6000
t: (08) 6551 8700
f: (08) 6551 8556
e: info@communities.wa.gov.au
Main office hours: 8.30am-4.00pm Monday to Friday (except public holidays).
Specific telephone services times as below:
- Seniors Information Telephone Service 9.00am-3pm Mon-Fri (except public holidays)
- Womens Information Service 9.00am-5pm Mon-Fri (except public holidays)
Education and Care Regulatory Unit
The Department for Communities is responsible for approving and monitoring education and care services for children through our Education and Care Regulatory Unit (the Regulatory Unit).
The Regulatory Unit contributes to the quality of child care in Western Australia by ensuring education and care services comply with the Education and Care Services National Law (WA) 2012 and the Education and Care Services National Regulations 2012 .
Contact us to find out how to apply for a licence to operate a Child Care service, including Family Day Care and Outside School Hours Care.
You can also contact us if you have concerns about a licensed child care service.
Education and Care Regulatory Unit
Level 1, 111 Wellington Street
EAST PERTH WA 6004
t: (08) 6210 3333
f: (08) 6210 3300
Country Freecall: 1800 199 383
Parenting WA
Our trained parenting consultants offer information, advice, support and a referral service to parents and families with children up to 18 years. We can also link families with local support organisations, self-help groups and provide information on courses.
t: (08) 6279 1200
Country Freecall: 1800 654 432
Parenting WA Line
Our free 24/7 telephone service for information and advice on any parenting matter.
t: (08) 6279 1200
Country Freecall:1800 654 432
Parenting WA Library
Our free parenting library service for parents and families throughout the State.
t: (08) 6279 1223
Country Freecall: 1800 686 155
Seniors Telephone Information Service
The service is staffed by volunteers, mainly seniors, and provides information and referral advice on issues such as accommodation options, education, finance/business, health and lifestyle. On average volunteers handle around 3,000 calls a month.
The Service is housed within the WA Seniors Card Centre and operates between 9.00am and 3.00pm weekdays.
t: (08) 6551 8800
Country Freecall: 1800 671 233
WA Seniors Card Centre
Level 2,
140 William Street
Perth WA 6000
t: (08) 6551 8800
f: (08) 9226 4745
e: seniorscard@communities.wa.gov.au
Women's Information Service
The Women's Information Service (WIS) is staffed by a group of fully trained and dedicated volunteers who respond each year to around 6,000 telephone inquiries from across Western Australia. Common inquires include seeking information and/or referral for health issues, finances, legal matters, counselling and domestic violence.
Monday to Friday 9am - 5pm
Freecall: 1800 199 174
f: (08) 6551 8556
e: wis@communities.wa.gov.au
If an interpreter is needed, call the Translating and Interpreting Service on 131 450 or the National Relay Service on 13 36 77.